How can we help?
Answers to the questions we hear most — and a real person on the other end when you need one.
Common questions
How does Repaired work?
You start by talking to Alice, your AI, in private — vent, untangle what happened, and let Alice help you organize and translate your feelings into clear, constructive words that can be digested by the other person. You can also bring in WhatsApp conversations or your ChatGPT and Claude history to keep Alice up to date. When you feel ready, you invite the other person, and they get their own private space with their AI to tell their side of the story. Once you're both ready, you're brought together in a shared session — and you choose exactly what gets carried in; everything else stays between you and Alice. The session works like a guided counseling conversation: Alice helps you hear each other, gives fair pointers to both sides, and shows what each of you can work on to make the relationship work.
Can the other person see what I write?
No. Your conversations with Alice, your AI, are just between you and Alice — the other person never sees them, and their side stays private from you too. The only shared space is a session, which you both join deliberately.
How private is my data?
Your conversations are stored securely on our servers so they can sync to your devices, and they're never sold or used for advertising. You can export everything from Settings → Privacy & data, delete any conversation from its own data controls, or delete your whole account from Settings → About.
How do imports work?
You can bring in context from outside — share a WhatsApp chat export to Repaired, or paste a share link from ChatGPT or Claude. Alice, your AI, uses it to understand the history. Nothing comes in until you review and confirm it.
What does the free plan include?
The free plan gives you a daily amount of conversation time, which resets each day. If you run out mid-conversation, you can pick it back up tomorrow — or upgrade to unlimited from Settings → Subscription.
How do I cancel my subscription?
Subscriptions are billed through your Apple ID. To cancel, open your iPhone's Settings → your name → Subscriptions → Repaired. You keep access until the end of the period you've paid for.
How do I delete my account?
Settings → About → Delete my account. It removes your account and everything under it immediately, and it can't be undone. If you just want a fresh start with one person, you can delete that conversation from its data controls instead.
Get in touch
We’re a small team — you’ll hear back from a real person, usually within a day or two. Prefer a form? Send us a message.